1. What Information Do We Collect?
General Browsing
You may browse our website without revealing any personally identifiable information. We collect two types of information:
- Anonymous Information: This includes non-personal details, such as tracking the number of visits to certain pages, but it does not identify individual users.
- Personally Identifiable Information: This information identifies you specifically, such as name, address, or phone number. Providing this information is optional, but it may be necessary to access certain services or features.
Automatic Anonymous Information
When you visit our site, we may collect technical information about your device to improve our services. This may include:
- Browser type, operating system, CPU speed, and IP address.
- Search requests and results to improve search accuracy and site functionality.
- IP address usage data to monitor page visits and time spent on each page.
2. Cookies
Our site uses cookies—small data files assigned to your device—to enhance site functionality and user experience. Cookies allow us to tailor services and remember preferences. You may adjust browser settings to notify you when you receive a cookie or to block cookies, though this may impact site functionality.
3 Third-Party Links and Cookies
Our website may contain links to third-party sites. These websites may use cookies or collect other information. We do not control the collection or use of information by these entities and recommend reviewing their privacy policies.
4. How Do We Use the Information We Collect?
Your personally identifiable information may be used to:
- Provide requested products or services.
- Conduct statistical and market research.
- Improve our products and services.
- Send newsletters, promotions, and surveys (with your consent).
- Notify you of new products, site updates, or service enhancements.
We do not sell or share your personally identifiable information with third parties, except as required by law or for safety reasons.
5. Opt-Out Policy
You can opt out of receiving promotional emails by contacting us at letstalk@animalk.com with "No Offers or Email" in the subject line. You will still receive essential communications regarding transactions or account changes.
6. Security
We take reasonable measures to safeguard your personal information, including firewalls and password protections. However, no security system is impenetrable, and we cannot guarantee complete security.
7. Anti-Spam Policy
Our Anti-Spam Policy adheres to regulations such as the CAN-SPAM Act. All marketing emails include accurate sender information, a physical address, and a simple unsubscribe option. We promptly address any complaints regarding unsolicited emails.
8. Data Retention and Destruction Policy
Data is retained only as long as needed for the original purpose. Outdated data is securely destroyed following our retention schedule and applicable legal requirements. Regular policy reviews ensure compliance, and staff are trained in secure data handling practices.
9. Transfer of Customer Information
In the event of a merger, sale, or transfer of assets, customer information, including personally identifiable information, may be transferred as part of the business transaction.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: letstalk@animalk.com